Welcome to Oxygen Hyperbaric Therapy (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to your data when you visit our website https://www.oxygenhyperbarictherapy.uk.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services.
Personal Information Provided by You: The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect may include:
- Names
- Phone numbers
- Email addresses
- Contact preferences
- Any other details you choose to provide in our contact forms or booking inquiries.
Information Automatically Collected: We automatically collect certain information when you visit, use, or navigate the website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical information. This information is primarily needed to maintain the security and operation of our website, and for our internal analytics and reporting purposes.
2. How We Use Your Information
We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. We use the information we collect or receive:
- To send you information: We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
- To fulfill and manage your requests: We may use your information to fulfill and manage any inquiries, bookings, or orders made through the website.
- To protect our Services: We may use your information as part of our efforts to keep our website safe and secure (e.g., for fraud monitoring and prevention).
3. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
4. How We Share Your Information
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share your data that we hold based on the following legal basis:
- Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
- Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
5. Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
6. Your Privacy Rights (GDPR)
If you are a resident of the European Economic Area (EEA) or United Kingdom (UK), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below.
7. Updates to This Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
8. Contact Us
If you have questions or comments about this policy, you may email us at: